MEDICAL POLYVALENT RESPONSIBLE (RMP) Cell 5 – (Iraq, Lebanon, Syria, Yemen)

Family: Operations

Level: 16 IRFFG (4,561 JOD Monthly Gross)

Workplace: Amman (with regular field visits)

Report to: (Hierarchical): Member of the multidisciplinary team in the cell coordinated by the RP

Report to: (Functional): The Deputy Medical Director (DMD) coordinates the Medical Department’s work towards operations ensuring the coherence and pertinence of the strategic & technical support of the Department towards the field. To obtain the latter, strong technical supervision of RMP by the DMD and a fluid interaction and coordination with the RMP is mandatory.

Internal relations:

o   Creates the link between the Medical Department and Operations, by working in close collaboration with the members of the Medical Department

o   Acts as advisor to the Medical Coordinators in missions under his/her supervision

o   Medical Department through specific projects, medical advocacy, knowledge management and thematic forums

o   Counterparts in other departments regarding transversal projects.

 External relations:

o   Technical representation towards international agencies.

Objective of the Position:

Médecins Sans Frontières (MSF) is an independent humanitarian organization providing medical aid to victims of man-made or natural disasters, epidemics and endemic diseases. In the MSF Operational Centre of Geneva (OCG), the steering and implementation of field programs is under the responsibility of an operations Department, which includes direct medical support to field implementation ensuring fundamentals are reached in all projects. The development of technical and/or strategic solutions adapted to complex medical challenges faced in the field, or to fulfill chosen medical ambitions, is under the responsibility of a Medical Department. Collaborative work between the two departments is considered a cornerstone for the organization to improve the general quality of its projects and the level of care for patients.

OCG has set up a matrix organization to support its operations. An operational cell is responsible for providing supervision and support necessary for the implementation of quality operational projects.

The operational cell is the direct interface with the field and is made up of a multi-disciplinary team of 6 members: a Program Manager (PM or "RP" – Responsible de Programs), his/her deputy (DPM – "ARP"), and experts from the medical (RMP), logistics, finance and human resources departments.

The frame for medical support inside OCG emphasizes the role of the Operations Department in the following key areas:

1. In relation to the general responsibilities for program management, identifying the strategic medico-operational priorities to adapt support and coordinate necessary expertise.

2. Providing direct medical support to field teams. It relies on the mastering and implementation of fundamentals, mentoring and capacity building.

3. Bringing immediate medical solutions to project teams, without specific development needed and within the frame of basic competences and fundamentals.

4. Creating better integrated work between Operation and the Medical Departments, through collaborative work platforms and proactive cooperation, focusing on precise medico operational challenges, selection of standards, and improvement of practices.

 The Medical Polyvalent Responsible (RMP) will be working in the Operations Department.

Mission

As a member of a the cell’s multidisciplinary team (the cell) and based on the propositions from the country coordination teams, the Medical Polyvalent Responsible (RMP) advises and provides support to the RP and the Medical Coordinator in conceiving and developing medico-operational strategies in order to best achieve the project objectives. He/she identifies the strategic medico-operational priorities in order to adapt the medical support and expresses the needs in terms of expertise to be developed by the Medical Department. He/she follows up the monitoring of the medical activities and ensures the medical fundamentals are reached in the frame of good practices and minimum standards implementation. He/she checks the coherence between medical resources and medico-operational objectives.

 Scope of responsibilities:

The frame for medical support inside OCG, leading to further emphasize the role of the Operations Department in the following key areas:

1.   In relation to the general responsibilities for program management, identifying the strategic medico-operational priorities in order to adapt support and coordinate necessary expertise.

2.   Providing direct medical support to field teams. It relies on the mastering and implementation of fundamentals, the creation of practical tools, on-site mentoring and capacity building.

3.   Bringing immediate medical solutions to project teams, without specific development needed and within the frame of basic competences and fundamentals.

4.   Creating better integrated work between Operation and the Medical Departments, through collaborative work platforms as RMP’s weekly forum and proactive cooperation, focusing on precise medico operational challenges, selection of standards, and improvement of practices.

RESPONSIBILITIES, TASKS AND DUTIES:

Towards the coordination and the cell:

1. Ensures the medical pertinence and adequacy of the projects with the MedCo.

2. Matches the medical & institutional ambitions with the operational reality and needs in the field (adaptability, feasibility).

3. Contributes to the development of medical policies and strategies by sharing context-specific experiences and by checking their field adequacy.

4. Support the missions in the development of a medical advocacy and/or Operational research agenda.

o  He/she contributes with his/her health and medical experience to the definition of objectives and intervention strategies, adapted to the project's context, particularly through direct support to coordination (Medical Coordinator):

o  Shares his/her health and medical experience to determine the intervention strategies

o  Advises the Medical Coordinator in terms of needs assessments and analysis of medical data gathered during exploratory missions

o  He/she checks the coherence between medical resources and medico-operational objectives

o  Validates job profiles and skills and approves matching according to the matching process rules.

o  Supervises the Medical Coordinator in terms of adequate monitoring of field pharmacy management (and kit management), the proper implementation of national staff health policies and the respect of medical supply rules.

o  Participates in the process of approving a project through the consolidation of project documents (PoA, project committee, definition of objectives and indicators, adequate means and resources, logical framework and realistic timeframes).

o  He/she follows up the monitoring of the medical activities and provides medical follow-up for projects through systematic analysis, feedback on sitreps, quarterly and annual reports and regular project visits.

o  Supervises field analysis of the epidemiological context of the countries under his/her charge.

o  Participates in the capitalizing of field experiences and technical support needs (lessons learned), identifying the obstacles to good medical practices in the projects and promotes or puts forward proposals for innovative technical tools in order to facilitate medical work.

 5. Answering Medico-Operational needs.

o  He/she ensures the medical fundamentals are reached, and the medical support is contextualized in the frame of good practices and minimum standards implementation.

o  Contributes through the process of consolidation and prioritization of medical support needs, to the yearly PoA objectives and activities and the programming of additional support and expertise priorities. Matches them to the capacities of the Medical Department, depending on the specificity and required investment.

o  Provides direct technical support and guidance to the Medical Coordinator regarding all aspects of his/her function, through advice, coaching and transfer of knowledge and skills.

o  Ensure medical solutions (protocols, minimum standards, best practices, guidelines, innovative tools, etc.) are properly implemented in the field.

o  Responsible for the adaptation of the tools and means to the needs, making sure it provides a benefit for operations.

o  Creates space for the matching of medical recommendations to operational reality, monitoring the integration of medical policies depending on the context and guides the Medical Coordinator in developing the resulting strategies.

 6. Towards the collaborative platforms and the Medical Department:

o  He/she identifies the needs in terms of expertise to be developed by the Medical Department and contributes to the improvement of medical practices.

o  Participates and/or animates thematic forums/collaborative platforms and medical seminars, including with the Medical Department during POA development, and for deeper moments of medical reflection such as an annual results review.

o  Encourages and proposes the development of operational research projects: Informs and updates Medical Coordinators, identifies operational research needs, integration in operational objectives, follow-up, participation in the drafting of scientific articles linked to results obtained in the field.

o  Undertakes advocacy initiatives, provide medical documentation of populations in distress and link with the Access to Essential Medicines Campaign.

o  Participates in the annual exercise to rationalize and prioritize project support needs in collaboration with L&D and Dmed.

o  Through the new OCG Collaborative Teamwork Framework 2026, the roles of the cell members are foreseen to evolve over the next years to reflect more of a mentoring capacity than a decisional one, and the scope of this JD may evolve accordingly, with the details yet undefined.

Education:

• Medical doctor (preferred) or nurse

• Medical (preferred) or paramedical degree

• Diploma in Tropical Medicine or Public/International Health/Epidemiology is an asset.

 Experience:

• 3 – 5 years professional experience in developing countries.

• A diversity of MSF experience, possibly as a Medical Coordinator or similar medical managerial position in another health organization.

• Knowledge of recent developments in the field of humanitarian relief, international public health and tropical medicine.

• Experience with field research in resource poor settings is an asset.

• Proven affinity with advocacy.

 Professional competences:

• Understanding of medical humanitarian work with regards to the medical-technical and the political dimensions.

• Ability to analyse medical and structural issues.

• Program management and project design & monitoring.

 Languages:

• Fluent English and French understanding.

• Arabic language is an asset.

 Other:

• This position is open to both Jordanian and non-Jordanian applicants.

 Compensation & Benefit:

• MSF loyalty will be considered on the gross salary.

• Relocation package will be applicable for non-Jordanian staff.

If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by Monday 9th November 2026.